You’ll see the estimated delivery window on each product page and again in the cart. Once shipped, we email you a tracking link.
Typical timelines:
• USA/Canada: 2–4 business days
• EU: 3–5 business days
• International: 7–14 business days
Business days exclude weekends and public holidays.

As soon as your parcel ships, you’ll receive a shipping confirmation with a tracking link. You can also track any time in your account under “Orders”. If tracking isn’t visible yet, please check again after 12–24 hours.

We start processing quickly. Please contact us within 2 hours after purchase for address changes, size/model changes, or cancellations via our contact form. If the order has already shipped, we can’t modify it—but you can return it after delivery according to our policy.

You can return unused items within the legal 14-day right of withdrawal. Please pack items securely and include your order number. Personalized or made-to-order products are excluded unless defective.
For damaged or incorrect items, we’ll of course cover the costs and send a replacement. Start a request via our contact form or see Returns & Exchanges for details.

Shipping costs are calculated at checkout based on destination, weight and parcel size. For a summary, visit our Shipping Policy.